Fiona440 (1 review written), by The local rep was passively aggressive as if she was doing us a favour by even turning up, and really couldn’t care less. My kids are picking up on the stress and anxiety the not knowing is causing us. Scores of Brits travelling abroad have turned up to a holiday let, villa or hotel, only to find out that their booking doesn’t exist. Due to the Covid 19 outbreak we assumed they hadn't contacted us with access information as they were going to issue a refund. 1Cook (1 review written), by We are proactively getting in contact with customers whose holidays have been impacted, where we will discuss all options. Villa plus were very good & sent reps & the owner & it was “fixed”. If you feel like booking with them. How wrong was I? Read all the reviews over the last 6 months. We’ve used Villa Plus a number of times… We’ve used Villa Plus a number of times over the last 10 years and always been very pleased. Read Full Review, Villa booked and paid for in full in Croatia on 11th July 20 all flights cancelled, contact from Vila plus this week by phone asking if we intended going? Read Full Review, " We are sorry that you have been unhappy with our service and gesture of goodwill holiday voucher. In kefelonia our pool was beautifully heated could walk straight in. Find a space to escape plus enjoy your own villa with a private pool for plenty of smiles. Read Full Review, Written on: 15/08/2020 by To calculate the top 5's we take the following factors into account: Villa Plus www.villaplus.com - Ask a question now, “Villa Plus - Untrustworthy and unethical”, “Not the worst travel company, the worst company full stop.”, “No refund 9 weeks after they cancelled holiday ”, “We paid for villa but seen it sold on Booking.com same...”, “Terrible communication, retaining £3000 despite no...”, ASAP Tickets Services www.asaptickets.com, Ramsay World Travel - www.ramsayworldtravel.co.uk, Sahara Holiday Tours - www.sahara-holidaytours.com, Padmavathi Travels - www.balajidarshanbooking.com, Travel Junction US - www.traveljunctionus.com, Grand India Tours & Travels - www.grandindiatrip.com. Thomas105 (1 review written), by AVOID AT ALL COSTS 1Cook (1 review written), Our original holiday to Portugal was booked for July but due to Portugal not granted air bridge status was cancelled a week before due date. From Mid-March, Villa Plus started telling customers that they would contact us to let us know our options for dealing with bookings. Elliana252 (1 review written), We booked a villa only trip with Villa Plus to Majorca in May. Founded in 1986, Villa Plus, classified under reg no. Read More, Media Gallery for Villa Plus www.villaplus.com, by They falsely advertise their villas. Villa Plus Limited has been running for 34 years. (1 review written), we have villa only holiday booked for 22/8/20, today is 20/8/20, villa plus havnt sent travel documents but tell us our villa is available to us despite flights off due to travel restrictions, say no refund but we may be offered voucher as good will gesture. No refund after all- our fault we couldn’t… Read Full Review, Written on: 23/10/2020 - they normally call in once a week but are at the end of the phone to offer and help or advice , places to go/visit etc. Do… We are amongst many. VillaPlusThieves (1 review written), We were due to be in Majorca for May half term. " Her boss was just as unhelpful saying they’d offered us an alternative (except it was just as shabby, built in the 70s. Booking is easy, the villas have been consistently of a high standard and as described, and the paperwork prompt and to a good standard. Book with peace of mind. Later during the holiday some things were, reluctantly, replaced, but all too late. How dare you treat customers like this and not even email them to say what is happening? Read Full Review, Written on: 05/06/2020 The villa plus web page suggests they are contacting departures for 25th July but I have still not heard anything. Fast forward 2 weeks and we received the first contact we had had from Villa Plus since we paid our balance in May. After taking legal action Villa Plus backed down and returned our deposit in full. Was told couldn’t turn heating higher as water will go green. Fiona440 (1 review written), I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. We paid £8649 for Portugal and then had to pay a further £7596 for the Spanish holiday which was taken one week later than the first holiday was booked !. Read Full Review, Written on: 04/09/2020 The cleaners & maintenance staff that villa plus employee really let the service down. JonBanks (1 review written), by Costing c.£3000 for a week. By an application filed on 21 September 2018, VILLA PLUS LIMITED applied for a change of name of this registration under the provisions of section 69(1) of the Companies Act 2006 (the Act). I don’t want anyone falling for their spin. Handpicked quality villas PLUS the very best locations. There are currently 2 active directors and 1 active secretary according to the latest confirmation statement submitted on … Ask a question and get answers from people who are customers of Villa Plus. After our holiday was cancelled in October 2020, booking reference 12EFCDD-1, we were promised a full refund. Morgans193 (1 review written), by Daveydoodles123 (1 review written), Booked a Villa only holiday with Villa Plus at a cost of £1500. Read Full Review, Written on: 21/04/2020 We had already been trying to email and phone Villaplus in regards to this holiday with no response in email and to… Company number 02039621 Follow this company File for this company Company Overview for VILLA PLUS LIMITED (02039621) Coronavirus update Welcome to My Villa Plus. This email gave us an ultimatum, pay the outstanding balance in 48 hours or our holiday would be cancelled and we would loose our deposit. Visit Website ... (11 months ago) You can contact Villa Plus by Telephone. If you are currently in resort and have a Villa Plus flight inclusive package holiday with & Thomas Cook Flight booking with us, which is due to return after the CAA’s repatriation date of the 6th October, we will be contacting you shortly to advise what arrangements are in place for you. Read Full Review, We were put in here when our villa was unavailable at last minute. Will not book again Too cold. JulietteMiller (1 review written), by by My Villa Plus lets you manage your Villa Plus holiday booking. Far too cold. However, the absolute lack of communication and moving of the goalposts is absolutely astonishing. 2 days before we were due to go (obviously trip wasn’t able to happen because of Corona) their statement on the website was assuring ALL customers they would be receiving a refund and urging them not to contact their very busy (well they do only work 10-4) call centre. Read Full Review, Written on: 08/10/2020 CiaraFletcher384 (1 review written), We had a villa (accommodation only) booked for late May, for 14 family and friends, all from different households. You can change this and find out more by following. We have detected an incomplete booking, This decision was undefended. Elliana252 (1 review written), by Atkinsonqn425 (1 review written). Villa Plus Limited VAT ID Value Added Tax Number ID Search / Lookup Engine plus Address and further information free and instant accessible. 02039621 is an active company. They have constantly changed their minds regarding refunds, balance extensions etc. Ref 12EB220 Ref12EB220 Supposed to fly to Majorca on the 12 sep.Goverment restrictions came in so couldn’t go (all but essential travel).waiting patiently for a refund.8 weeks now.No contact at all from villa plus .APPALLING.was going to book Read Full Review, Written on: 29/05/2020 Company number 02039621 Follow this company File for this company Company Overview for VILLA PLUS LIMITED (02039621) To ensure the villa is sanitised and cleaned in line with local guidance and hygiene requirements , it will take a little longer than normal to get the villa ready for your arrival. “Villa Plus - Untrustworthy and unethical” Written on: 07/12/2020 by Fiona440 (1 review written) I was a package customer with Villa Plus - ATOL protected - holiday cancelled beginning of September - FCO guidance and also my return flight no longer operating and no available alternatives. by I… 216 talking about this. Unfortunately I couldn’t use the pool. by Thank you for your patience. Received an email from Villa Plus today to say we are not getting a refund, so we have effectively paid £1500 for nothing! Jet 2 immediately refunded for both flights to VP and I was verbally assured by VP that I would be issued with full refund within 14 days. Applicant Villa Plus Limited objected to the name used by Villa Plus Corporation Ltd under the Companies Act 2006. Louise13460866 (1 review written), by Daveydoodles123 (1 review written), by Their terms and conditions have changed on an almost weekly basis but they seem to be refusing refunds to villa-only bookings, which is illegal according to the CMA. We would have been back for a week and have had absolutely no contact from them. This is to ensure we can answer more customers, as quickly as possible. OK - VP need to book an alternative for us. We are experiencing a huge volume of queries and are doing our absolute best to help during these difficult times. " Written on: 07/12/2020 Terrible way to treat us!! JonBanks (1 review written), Villaplus is an absolute joke. My wife who has worked so hard over the last 3 months as a nurse in the NHS was distraught, not… The latest accounts are filed up to 2019.11.07. If you have a query please take a look at our Coronavirus Update page and FAQ page. We paid a lot for this holiday but only used pool once. Manage your booking, View your itinerary, Book car hire or private transfers, Access your travel documents 14 days prior to departure. " We had expected the holiday to be cancelled under the current circumstances however, received an email stating otherwise. carter2303 by The website gives the minimum of information and is irrelevant to those of us who are owed money, many of whom like us paid up over a year ago to ensure we get the villa they want. Application number 1842. Not in my opinion. ... Lead Passenger Mobile Number . Read More, " Nothing happened and despite extensive emails, complaints to ABTA, CMA, Resolver and trading standards, all I had back from VP was the usual generic nonsense ' if you… Read Full Review, Written on: 03/08/2020 British Travel Awards Win. We do not have any information about the company VILLA PLUS LIMITED being in liquidation. They are now refusing customer refunds on the basis… Then COVID-19 hit. Then we were told we breached our contract. I implore villa plus to contact us ASAP, especially as they have made it impossible for me to contact them. by Read Full Review, Written on: 09/06/2020 mplus home maintenance company in Dubai provide best AC maintenance, Pest Control, Plumbing services in Dubai, Abu Dhabi, UAE for residential customers. Easier said than done. " You will be able to check-in to your villa from 16:00pm, while checkout is at 10:00am. My Villa Plus lets you manage your Villa Plus holiday booking. Read More, " Morgans193 (1 review written), We booked and fully paid for a villa-only in Spain for a week in May through Villa Plus , however received no information, despite them having our details, from them regarding the situation re the current global pandemic and how it would impact on our holiday , despite numerous emails and phone calls. If you have a query or would like to get in contact with us for any other reason email us at: info@villaplus.com or telephone: +44 (0)1727 836686 VillaPlusThieves (1 review written), by The total number of directors was so far 3. ^SN. James Nimmo. ABTA Members. Our group could not find alternative flights that suited so Villa Plus cancelled the holiday - I made … Villa Plus Package holiday to Portugal… Villa Plus Package holiday to Portugal ref:12D828C 1) VP called a few days before departure date, saying JET2 flights cancelled. DO NOT ENGAGE THEM. Read Full Review, Written on: 23/05/2020 Read Full Review, Written on: 13/06/2020 JamyaKeith (1 review written), by " CiaraFletcher384 (1 review written), by Since taking our… Firstly, you cannot contact them - they will not answer emails/phone calls/social media pleas. Meanwhile, another… by Unfortunately we have encountered cleaning and maintenance issues the last 2yrs. By continuing to use this site, you agree to the use of cookies. We have been advised by Villa Plus that the government has not placed any restrictions on our travel in July, however the government have issued an indefinite travel restriction, therefore covering all dates in the future? Our finest villas that offer a little something extra. Find company research, competitor information, contact details & financial data for VILLA PLUS LIMITED of ST. ALBANS. Would you like to continue with that booking? Read Full Review, Written on: 20/08/2020 Read Full Review, Written on: 02/06/2020 The house is tired, shabby and cheap with a manky pool even our 9 year old didn’t want to swim in. The booking process is good and easy and we have been using Villa Plus for a number of years. Thomas105 (1 review written), DO NOT BOOK WITH VILLA PLUS!!! Shaun deserves a night out after lockdown I would recommend that anyone with a balance to pay pushes really hard for an extension and also… magazine writing an article about them they have finally agreed to refund Villa only bookings up to the 28th June. by All in all the experience was one to be forgotten and certainly not worth the cost charged by Villa Plus. Bed was hard as a rock & pillows too. No communication from VP - just an automated email to say if we did nt pay our balance we would forfeit our deposit. Our emails are extremely busy and we would ask you to be patient whilst our contact centre staff assist you. All villas are inspected by us, & we have in-resort staff to help. According to them as from the 10th Croatia is open for business so it’s not their problem and down to me to go through my insurance leaving me out of pocket, I need a cancellation invoice for this to happen so I requested one, sent a link to request which is… The company has 2 directors and 1 secretary. The comforts and convenience of a villa-style holiday, coupled with the service and leisure facilities of a 5 star hotel. Our finest villas that offer a little something extra New to Villa Plus Neither did we receive any address details or key access details as promised in their terms and conditions, prior to the commencement date . by A fantastic week was had by all 7 of us and the Villa itself has 4 luxury bedrooms , a heated outdoor pool , lovely gardens , a pool table , table tennis table, washing machine , dishwasher and everything for the outdoor barbecue . I have booked with Villa Plus several times (twice in Portugal & twice to Majorca) and each time we have had great holidays with no problems! by JamyaKeith (1 review written), DO NOT USE THIS COMPANY, THEY TAKEN PEOPLES MONEY THROUGH THE COVID CRISIS AND NOT OFFERED REFUNDS EVEN THOUGH CUSTOMERS HAVE NO WAY OF GETTING TO THE VILLAS AS COUNTRYS ARE IN LOCKDOWN, NO RESPONSE TO CALLS OR EMAILS, DISGUSTING WAY TO TREAT CUSTOMERS by by We didn't hear anything. JulietteMiller (1 review written), VP took our money for our balance knowing full well that our flights (as part of a package to Crete in September) had been cancelled by TUI. Need new… Deliberately uncontactable, closed phone lines and not answered emails. by They have been subject to a pounding by which , castigated on watch dog and if you read all the web sites you will see an obvious pattern. They then stated that Villa Only bookings would be refunded. Try ringing them. 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